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Stage 1:
First you need to contact us via e-mail, MSN, Skype and describe your task and your requirements.
We will review the information and provide a fee quotation for carrying out the works.
Once the fee has been accepted and agreed we will move onto Stage 2. If, however, there are any problems
or queries regarding what is required then we will respond to your enquiry, until
all relevant matters have been agreed.

Stage 2:
To allow us to progress the agreed works you will need to send the following information:

  • Sketches via e-mail. These could be scanned images, in any file format.
  • a brief description of the relevant aspects of the existing structure which may include but not be limited to whether the external walls are solid brickwork, cavity construction, timber frame or other type of construction; are internal walls solid, studwork or any some other form of construction and possibly direction of floor, joists, beam positions etc.
  • a brief description of the proposed works and requirements
  • suitable photographs of the building structure and relevant details

Stage 3:
We will respond to your enquiry within 24hrs of receiving your e-mail and advise if we require any further information, otherwise we will confirm the date for completing and returning the work. If, for any reason, we need to alter our fee quotation then this would be reported at this stage.
Once the fee has been accepted, the turnaround period for the works has been agreed and the requirement for any additional information (if required) has been resolved we will progress the works.

Stage 4:
On the agreed day for delivery or earlier the drawings will be sent to your mail - box. Our standard file formats for drawings is AutoCad ( dwg or dxf ) or if required, drawings can be converted to Adobe Acrobat ( PDF ) format. We would also issue our invoice at this stage and our normal terms of business is for payment within 14 days, unless otherwise agreed.

Stage 5:
Once you receive your drawings they should be reviewed and checked against your requirements.
Any queries, comments, alterations or amendments that may be required should be reported back to us. We will deal with these matters and make any amendments to the drawings that may be required, free of
charge (Normally these changes would be carried out free of charge where they relate to the original brief and design requirements, however significant revisions or alterations may be subject to an additional fee that would be
confirmed prior to any additional works being carried out.). Once the amendments are
complete we would then return the revised drawings to you.

For on - line communications:
MSN: jngeorgiev@hotmail.com
Skype: dng-project

For off - line communications:
e - mail: info@dngproject.co.uk

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